In the final two week stretch leading up to Christmas (13 days left! I can't believe it!), it's easy to get overloaded with demanding customers and re-stocking shelves.

Think about holding a quick five minute staff meeting every day over the next two weeks to encourage and challenge your staff.

Some topics you may want to cover:

1. Customer service… customer service should be the TOTAL focus during the final countdown.
2. Up-sell… Remember to up-sell every customer. Christmas time is great for this, because EVERYONE needs stocking stuffers.
3. Greet… say hello to every customer, even during the busy hours.
4. Theft prevention… keep an eye on the merchandise. Remind your employees what to do if theft is suspected.
5. Visual merchandising… re-stock as much as possible throughout the day and keep the displays looking fresh, even if inventory gets low.

Just keep on selling. Every dollar counts.